Shot Support
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Articles
Recent activity by Shot Support-
Troubleshooting Sync Issues
Step 1: Power Off and Disconnect the Device Switch off your Shot Scope device. Remove the device from your phone or tablet’s Bluetooth settings:Go to Settings > Bluetooth, find your Shot Scope devi...
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How to Delete a Strategy in the MyStrategy Feature
How to Delete a Strategy in the MyStrategy FeatureYou can delete a strategy from both the Shot Scope mobile app and web dashboard. Follow the instructions below for each platform to remove a saved ...
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Understanding Course Mapping: What It Is and How It Works
Understanding Course Mapping: What It Is and How It WorksCourse mapping is a crucial feature that helps ensure accurate distance measurements and provides a seamless experience while using your Sho...
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How the Multiple Green Feature Works
If you're playing a course with holes that have multiple greens, the Multiple Green feature will be automatically enabled on your Shot Scope device. This feature cannot be disabled, as it is design...
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How to Adjust the Lock Screen Settings
How to Adjust the Lock Screen SettingsFollow the steps below to customize the lock screen settings on your watch:Unlock the Watch:If the watch is locked, unlock the screen.Access the Settings Menu:...
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Troubleshooting GPS Signal Issues at the Course
Troubleshooting GPS Signal Issues at the CourseIf your device fails to establish a GPS signal after starting your round at the course, follow the steps below to resolve the issue:1. End the Search ...
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How Long Is the Battery Life of the Watch?
The watch offers the following battery life estimates:During on-course use (with GPS tracking):Approximately 8–10 hours on a single charge.Everyday use (without GPS):Up to 3–4 days, assuming the wa...
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How to Change MyStrategy Settings
How to Change MyStrategy Settings on the Mobile App and Web DashboardMyStrategy allows you to customize your golfing strategy based on various settings such as elevation, dispersion, and wind condi...
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What to Do If You Can’t Find Your Course on the App
How to Find Your Course in the Shot Scope System and Request MappingIf you’re having trouble finding your course in the Shot Scope system, follow the best practices outlined below to improve your s...
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How to Handle GPS Loss During a Round
How to Handle GPS Loss During a RoundIf your device loses GPS signal during a round, you'll be notified with a message on the screen. Here's what to do:Automatic GPS SearchThe device will automatic...