Shot Support

How to Assemble Your WatchBefore you can use your device on the golf course, you'll need to assemble it. The process is quick and simple.What's in the Box:1 x Watch case2 x Colored watch straps of ...

Charging Your DeviceTo charge your device, simply use the USB charging cable provided with the device. It can be charged through any USB port or USB-compliant wall charger.Charging Instructions: Co...

Connecting Your Shot Scope Device via BluetoothYour Shot Scope device’s Bluetooth is always on, so you don’t need to manually enable it. Just follow the steps below to connect your device to the ap...

If you're having trouble connecting your Shot Scope device to the mobile app, it's likely because you're trying to connect directly to the device via Bluetooth, rather than through the app. Follow ...

To turn off your G4: Unlock the watch and go to the clock face screen. From the clock face, press the Up button to access the main menu. Navigate to ‘Shutdown’ and press Select to confirm.

Follow the step-by-step instructions below to sync a course update to your Shot Scope device:Step 1: Power On Your DeviceTurn on your Shot Scope device by pressing the top left button.Step 2: Conne...

How to Save a Strategy in the MyStrategy FeatureYou can save your strategy on both the Shot Scope mobile app and web dashboard. Follow the instructions below for each platform to ensure your strate...

How to Manually Change Holes on Your DeviceIf you’ve finished a hole and walked to the next tee but the watch doesn’t automatically update to the next hole, you can manually change it using the fol...

How to Change the Time Format from 12-Hour to 24-Hour on Your DeviceTo update the time format on your device from the 12-hour format to the 24-hour format, follow the steps below:Unlock Your Device...

Troubleshooting: Resolving Firmware Update Issues on Your Shot Scope DeviceIf you’re experiencing issues with your Shot Scope device, please follow the steps below to resolve the problem:Step 1: Po...